Product Use & Intended Purpose

Propa products are sporting goods designed to enhance fit, comfort, and performance in ski and snowboard footwear through accommodation of the foot and lower leg within the boot. They are not intended to correct anatomy or function as medical or therapeutic devices.

They are not medical devices, orthoses, or therapeutic products, and are not intended to diagnose, treat, cure, or prevent any medical condition.

Propa does not provide medical or healthcare advice. Any information provided on this website, in product materials, or through customer support is for general guidance only and should not be considered medical advice.

Users are responsible for ensuring Propa products are installed and used correctly in accordance with the provided instructions and guidance.

If you have a medical condition, injury, or specific health concern, we recommend consulting a qualified healthcare professional.

Professional Fit & Advice

Propa products are designed to work independently or alongside professional bootfitting.

While many skiers experience significant improvement using Propa gear, fit outcomes may vary depending on individual anatomy, boot design, and setup. Some situations may require custom shell work or specialist fitting to achieve optimal results.

In these cases, we strongly encourage working with a qualified bootfitter or foot specialist.

Assumption of Risk

Skiing and snowboarding are inherently risky activities.

By using Propa products, you acknowledge and accept that participation in winter sports carries inherent risks, including the risk of injury. Propa is not responsible for injuries resulting from misuse of products, improper installation, or participation in skiing or snowboarding.

Users are responsible for ensuring their equipment is used correctly and in accordance with industry safety standards.

Warranty Information

Propa products are covered by a limited 1-year warranty against manufacturing defects in materials and workmanship from the date of purchase.

This warranty does not cover:

• Normal wear and tear
  
• Incorrect use or installation
  
• Damage caused by misuse, abuse, or modification
  
• Issues arising from third-party alterations, including shell work, heating, trimming beyond guidance, or other modifications
  

Warranty claims must be submitted through the original place of purchase or directly through Propa customer support.

Limitation of Liability

To the fullest extent permitted by law, Propa shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.

This includes, but is not limited to, loss of use, loss of enjoyment, travel costs, or missed skiing opportunities.

Propa’s liability is limited to the original purchase price of the product.

Comfort Guarantee

Most Propa products are backed by our 30-Day Comfort Guarantee, allowing customers to properly test their setup on snow before deciding.

Specific products, including Power Flex Liners, have unique conditions due to their molding and shaping process. Full details are outlined on our Returns page.

Intellectual Property

All content on the Propa website, including text, graphics, logos, images, videos, and software - is the property of Propa or its content partners and is protected by applicable intellectual property laws.

You may access and use this content for personal, non-commercial purposes only. Any reproduction, distribution, or use without written permission is prohibited.

Acceptance of Terms

By using Propa products and this website, you acknowledge and agree to the terms outlined in this disclaimer.